Thrustmaster Force Feedback Racing wheel User Manual download pdf (Page 11)

Thrustmaster Force Feedback Racing Wheel – User Manual

VI.

TECHNICAL SUPPORT

Before you contact us (*), please have the following information/items ready:

Product name,

Date of purchase of your product,

Your full system configuration details: processor type, memory, operating system,

Pen and paper.

Please have your computer switched on and ready at the point where you have encountered your problem.

EED

ETURN

A P

RODUCT

Thrustmaster offers a standard one year parts & labor warranty.

To return a product for factory service, contact a Thrustmaster technical support representative at the phone number

corresponding to the country you live in (*).

In Europe

: after confirmation by our technical support (*) that your product is defective, please return it to your retailer who

will then deal directly with Thrustmaster. All customers should register online at our web site. Just visit

http://europe.thrustmaster.com, click on

Tech Support

and choose

Reach us

In the USA and Canada

: refund policies apply to products purchased directly from Thrustmaster (30 days). All customers

should register online at our web site. Just visit http://us.thrustmaster.com, click on

and choose

Support

. You will

be added to the mailing list to receive upgrade information, information on new products and special offers.

Note: only packages that have been assigned an RMA (Return Merchandise Authorization) number by a technical

support agent will be accepted.

When returning the product, make sure all the materials such as the manual(s), the connection cable(s) and the product

packaging box are included.

(*) Hotline details are listed at the end of this manual.

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Thrustmaster Force Feedback Racing wheel User Manual Page 11